Refund policy
Return & Refund Policy – Zaiba's Collection
At Zaiba's Collection, your satisfaction is our priority. We offer a 7-day refund policy from the date of delivery.
Conditions for Return & Refund:
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Items must be unused, unwashed, and in original packaging with all tags attached.
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Refunds are issued only for defective, damaged, or incorrectly shipped products.
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To initiate a return, please contact us within 7 days of receiving your order.
How to Request a Refund:
Email us at contactzabiascollection@gmail.com with your order details and a clear photo of the issue. Our team will guide you through the return process.
Refund Process:
Once your return is inspected and approved, a refund will be processed within 5–7 business days to your original payment method. Shipping charges are non-refundable unless the return is due to our error.
Store Address for Returns:
Blue Area, Islamabad 44201, Pakistan