Refund policy

Return & Refund Policy – Zaiba's Collection

At Zaiba's Collection, your satisfaction is our priority. We offer a 7-day refund policy from the date of delivery.

Conditions for Return & Refund:

  • Items must be unused, unwashed, and in original packaging with all tags attached.

  • Refunds are issued only for defective, damaged, or incorrectly shipped products.

  • To initiate a return, please contact us within 7 days of receiving your order.

How to Request a Refund:
Email us at contactzabiascollection@gmail.com with your order details and a clear photo of the issue. Our team will guide you through the return process.

Refund Process:
Once your return is inspected and approved, a refund will be processed within 5–7 business days to your original payment method. Shipping charges are non-refundable unless the return is due to our error.

Store Address for Returns:
Blue Area, Islamabad 44201, Pakistan